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Sky CMS RedesignMySign

The Sky CMS project focused on a complete user interface overhaul of a powerful eCommerce platform, designed to simplify website management for users of all technical backgrounds. Our primary goal was to develop an intuitive and visually engaging interface that empowers users to seamlessly modify content, create new pages, extend menus, and integrate imagesโ€”eliminating the need for any technical knowledge of HTML, JavaScript, or FTP uploads. The redesigned interface features a clean, modern aesthetic with a streamlined layout that enhances usability and minimizes cognitive load. Key elements include a WYSIWYG editor that provides real-time feedback, intuitive drag-and-drop functionality for organizing content, and easy access to essential tools and featuresโ€”all aimed at fostering an efficient workflow. Furthermore, the interface incorporates automated search engine optimization (SEO) features to ensure users can enhance their online visibility effortlessly. With a training requirement of just 60 minutes, the focus was on creating a user-friendly environment that caters to a wide range of industries, making website management accessible to everyone.

Date

2023

Client

MySign

Category

UX/UI

After
Before

01 Role & Responsibilities

As the Senior UX Designer, I spearheaded the redesign of Sky CMS, overseeing the entire design process from user research and ideation to prototyping and implementation. I collaborated with cross-functional teams, including product managers, developers, and stakeholders, to ensure alignment with business objectives and user needs. My responsibilities included conducting extensive user research, creating detailed personas, developing wireframes and high-fidelity prototypes, and facilitating usability testing sessions. By fostering a user-centered approach, I ensured that the final product was not only visually appealing but also functionally robust and intuitive.

02 Vision

The vision for the Sky CMS redesign was to transform an established content management system into a cutting-edge platform that democratizes website management for users of all technical backgrounds. Our goal was to enhance the existing CMS, which has been in use for over 20 years, by creating a user-friendly interface that integrates powerful features to simplify content creation and management. The redesigned system was conceived to deliver a seamless user experience, allowing individuals and businesses to concentrate on their content and audience rather than navigating the technical complexities of web management. By modernizing the interface and streamlining workflows, we aimed to empower users to engage more effectively with their websites, fostering creativity and productivity in a competitive digital landscape.

03 Challenges

The redesign of the Sky CMS presented several significant challenges that required careful consideration and strategic solutions. One of the primary obstacles was the age of the system; it had a complex architecture and a legacy codebase that needed to be maintained while implementing modern design principles. This necessitated a delicate balance between innovation and compatibility, as we aimed to enhance the user interface without disrupting the underlying functionalities that users relied on. Additionally, many current users were accustomed to the existing system, which posed a challenge in ensuring that the redesign was both familiar and acceptable to them. To address this, we focused on retaining core functionalities while introducing intuitive improvements that would enhance usability. Lastly, the system's extensive options and intricate architecture presented another layer of complexity. With numerous features to manage, it was essential to streamline the user experience while preserving the depth of functionality that users had come to expect. We approached this by prioritizing user-centric design, simplifying navigation, and clearly organizing features to reduce cognitive load.

Pain Points
Based on feedback and analysis of the existing Sky CMS, we identified several pain points that users experienced. These included:
Complex Architecture:
The systemโ€™s intricate architecture made it challenging for users to navigate and utilize its extensive features effectively.
Familiarity with Old Interface:
Many users were accustomed to the legacy system, creating resistance to change and the need for a design that balanced familiarity with modern improvements.
Overwhelming Options:
Users faced difficulties due to the vast array of options available, which often led to confusion and hindered efficient content management.
Outdated Design Aesthetics:
The previous interface was viewed as visually unappealing and inconsistent, detracting from user engagement and satisfaction.

Atomic Design Systemfrom scratch

In the process of redesigning Sky CMS, I implemented a robust Atomic Design System tailored to create a modular and scalable user interface. This design methodology, founded on the principles of breaking down components into their simplest forms, allowed us to craft an intuitive and consistent experience across the platform.
The system is structured into five distinct levels: atoms, molecules, organisms, templates, and pages. At the atom level, we defined essential UI elements such as buttons, input fields, icons, and color palettes. By establishing these foundational components, we ensured visual consistency and adherence to design guidelines throughout the application.
Moving up the hierarchy, molecules were formed by combining these atoms into functional groups. For example, a search bar was created by integrating an input field with a button, allowing for a cohesive and efficient user interaction. This modular approach not only streamlined the design process but also enabled quick adaptations to new requirements or user feedback.
At the organism level, we grouped multiple molecules into more complex components that serve specific functions within the user interface, such as navigation menus or user profile sections. This organization of components helped in creating a user-friendly layout while maintaining a clear structure. The template phase involved arranging these organisms into structured layouts, providing a clear framework for how different components interact on a page. This ensured that the design was not only aesthetically pleasing but also functional, offering users a coherent path for navigation. Finally, the page level represents specific instances of templates populated with real content. This step was crucial for testing the usability of the design and ensuring that the overall user experience was smooth and intuitive. The dynamic nature of this Atomic Design System allows for real-time updates and easy maintenance, ensuring that any modifications made at the atomic level automatically reflect throughout the system. This adaptability is vital for responding to user needs and evolving market trends. By implementing this Atomic Design System for Sky CMS, we created a scalable and efficient framework that enhances the overall user experience while simplifying the design and development process. This strategic approach not only improves consistency and usability but also sets a strong foundation for future enhancements and feature additions, ultimately leading to a more satisfying experience for users.

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